AUTOLOGIC ASSISTPLUS & ASSIST
AssistPlus is the central hub of any modern workshop. Four times faster and more feature rich than the Blue Box, AssistPlus is a platform that expands as new functions and partners increase.
Key aspects of the Assist service are delivered through AssistPlus, our comprehensive diagnostics device platform. Built to meet the challenges of diagnosing and repairing complex European-designed cars, the AssistPlus device combines a deep diagnostic feature set with a range of additional applications, including web browser, high resolution stills and video camera, live connection to Assist technicians and cloud-based vehicle reporting as well as file syncing.
AssistPlus is a device platform, which means we can add new technologies and new service providers to the device as they become available, ensuring that your device expands its value to your business over time.
The diagnostics applications included are for the following car lines: BMW, Mercedes Benz, VAG, Jaguar, Land Rover, Peygeot/ Citroen/ Renault/ Dacia and Volvo
Faster than ever
AssistPlus is up to four times faster than our previous device, which means you can do more diagnosis, more quickly.
Full vehicle history on device
Every time you test a vehicle with the AssistPlus device, we store all the results on-device against its VIN. Should a car return to your repair shop, you can quickly review all past test results and build on your previous diagnostics work.
All your files synced in the cloud
As well as storing all files directly on the device, we sync all the reports and media files to your company's online account.
Video and stills recording and playback
With its on-board 5-megapixel camera, you can take stills and record video directly on your device.
Built-in PDF viewer and YouTube player
Out of the box, AssistPlus comes with its own PDF and YouTube applications so you can review documents and videos as you work.
AssistPlus has its own Lithium Ion long-life battery that means you do not have to shutdown and reboot the device when switching cars. You also no longer need to worry about losing your work when you disconnect from the car. Li Ion batteries optimum performance is achieved within a temperature range of 16 - 25ºC (59 - 77ºF). Typically within these temperatures the battery will fully charge in about 3 hours and in an idle state will run for approx 3.5 hours. Please note that all Li Ion batteries shut down to preserve cells at temperatures in excess of 57ºC (134ºF).
The cable you need
When you buy AssistPlus, we give you an OBD II cable so you can connect to the vehicle manufacturers we support. Manufacturer-specific cables are available as optional extras.
Technical Specifications - AssistPlus
Front : 13.3", 1366 x 768, touch sensitive
To vehicle : 26 pin D-sub to OBDII
WiFi : b/g/n
Ethernet : 10/100 Mbps
USB : 2 x USB A, 1 x USB B
Audio : Integrated Speaker & Microphone, Audio Jack in/out
Camera : 5MP supports video
Battery Life : 3 hours (approx.). Recommended ambient temp. to charge - below 35ºC (95º F)
Power Supply Via : 12V DC supplied by either - 110/220V AC to 12V DC adapter or OBD II cable from car
Operating System : Microsoft Windows Embedded 8 Standard - 64 bit
Browser : Y
PDF Viewer : Y
File Manager : Y
Graphing : Y
Live data : Y
Remote diagnostics : Y
Module coding : Y
Guided special functions : Y
Cloud based info system : Y
Operating Temperature : 0-45ºC (32-113ºF). Optimum performance temp. range 16 - 25ºC (59 - 77ºF)
Dimensions (W x H x D) : 350 x 239 x 126mm (including handle)
Weight : 2.4Kg
IP rating : IP42
Standard : 1 Year
Autologic Assist delivers a simultaneous set of capabilities that enables repair shops to get from fault identification to first-time-fix, fast.
With each passing year, cars get more complex and harder to service and repair. To keep pace with new vehicle models and chassis, repair shops have acquired many different scan tools. Identifying root causes can take hours; even days. In recent research, we discovered that up to 25% of cars may never be diagnosed correctly. This situation creates unhappy customers and dramatically impacts repair shop profitability. While tools help with diagnoses, they don't solve the bigger problem: fix the most cars in the shortest time for the maximum profit.
Assist was developed in response to the increasing sophistication of modern European premium brand vehicles. Assist increases workshop profitability and end-customer satisfaction. With Assist, Autologic provides a unique combination of technical insights and state-of-the-art technology. It's like having a dealer-trained technician in your repair shop right when you need them - and not on your payroll.
What you get in your Annual Assist Support Service
• Symptom Assessment
• Fault Code Interpretation
• Log File Analysis
• Diagnostic Pathway
• Fix Pathway
• Fix Assurance
Guided Pass Thru
• Guidance on J2534 and Euro 5 Pass Thru
• Remote Support Assistance
• Setup Assistance
• Online informationWizard
• Manufacturer-specific requirements
• AssistPortal - Direct access to Brand Champion via device
• AssistOnline - Direct access to Brand Champion via website
• AssistCall - Call to discuss your fault issues
• Onboarding and Device Usage Help
• Help with Integration/Camera/Cloud
• Guidance on Manufacturer-specific Procedures
Diagnostic Software Releases
• Updates to Chassis Roadmap
• Updates to Variant Roadmap
• Updates to ECU Coverage Roadmap
• 12 months of software support and vehicle updates